Resolution agent
Clara reasons over tenant config, customer context, knowledge, workflow state, and allowed actions before responding.
Agentis platform showcase
Clara
Customer Resolution Agent
AI-native customer resolution infrastructure for modern enterprises.
Clara is Agentis' most complete system yet: embedded chat, live voice, workflow execution, tenant controls, knowledge ingestion, and operator visibility in one premium customer resolution platform.
Resolution cockpit
The platform path behind a Clara answer.
Context assembled
tenant config, current page, customer identity, active workflow state, and voice readiness
Knowledge retrieved
tenant knowledge, product data, policies, and source citations before Clara responds
Workflow routed
login recovery, checkout/payment help, subscription questions, order issues, appointments, or support handoff
Operations recorded
conversation, resolution case, workflow run, escalation, activity, and telemetry events
Outcome
Clara does not just draft a reply. It routes the request through tenant config, retrieval, workflow guidance, allowed actions, and handoff records so an operator can see what happened.
Why Clara matters
From AI assistant to business infrastructure.
Clara is built for companies that need customer support to move beyond deflection. It combines AI conversation with business context, workflow actions, escalation paths, and admin controls that a B2B buyer can evaluate.
The platform is already separated into the pieces a serious deployment needs: SDK, API, knowledge, workflows, voice, telemetry, setup, and tenant operations.
Platform strengths
Clara's product story is premium because the underlying system is deeper than a prompt wrapper.
Voice and chat
The same resolution layer supports embedded chat and real phone support, giving customers a premium path on the channel they choose.
Operator control
Setup and tenant surfaces manage domains, keys, snippets, users, knowledge, branding, health, and handoff behavior.
Architecture
Productized boundaries, not a prototype stack.
Assist SDKClara APIKnowledge EngineWorkflow EngineAction GatewayVoice AgentTelemetryTenant Console
Channels
Chat, voice, workflow, and handoff.
Clara is designed to carry the same resolution layer across embedded chat, support via phone, tenant knowledge, workflow actions, and operator review.
Industry demos
Try Clara on real support surfaces.
Each demo site is a functional customer surface with Clara configured for industry-specific support reasons, knowledge, and workflows.
Pulse Club
Fitness memberships
Subscription businesses with billing, offers, pauses, and account recovery.
Plan comparison, failed payment recovery, cancellation save paths, class booking, login recovery, and support policy flows.
I can't log inWhat does Premium include?How do I cancel?
Aster & Co.
Premium commerce
Retailers handling payment failures, delivery issues, returns, and refunds.
Catalog discovery, checkout failures, order history, delivery exceptions, returns, damaged item intake, and refund expectations.
I need help checking outWhere is my order?How do returns work?
Willow Health
Healthcare portals
Clinics and patient portals where Clara guides workflows without diagnosis.
Doctor search, appointment changes, billing explanations, insurance questions, prescriptions, records, and care-team messages.
Can I change my appointment?Do you accept my insurance?I can't access the portal
Saffron Lane
Food ordering
Restaurants and delivery brands with order status, refunds, wrong items, and reorders.
Menu browsing, customization, cart, checkout, tracking, past orders, delivery issues, wrong item reports, and credits.
What are today's hours?Where is my order?What are the ingredients?
Evaluation path
Pick a journey
Start with one high-volume support reason, such as payment recovery, account access, appointment changes, or order status.
Load the business context
Configure tenant knowledge, policies, workflows, allowed domains, branding, and handoff behavior.
Test chat and voice
Validate the customer experience across embedded chat, phone support, workflow context, and operator visibility.